The Avantik Service Difference...

 

Customer-Driven with 40 Years of Experience

We’ve been servicing histology and pathology equipment since 1980; we know what it takes to keep your lab in continuous operation. Every Avantik employee is dedicated to one primary goal – that our customers’ needs are met with 100% satisfaction. Every one of us is here to serve you.

 

Knowledgeable, Trained Technicians

All of our technicians are certified on all major equipment brands and models through the Avantik Training Academy, which blends formal instrument training with real world mentorship. Extensive and ongoing training from industry leading equipment manufacturers is core to our training program. A 97% first time instrument fix-rate is proof of our expertise. 

 

Rapid Response Guaranteed

When you need us most, you can count on us to be there. We provide 24-hour guaranteed response time on all emergency service and repairs. With over 75,000 replacement parts in stock for all equipment types and more than 180 courtesy loaner instruments on hand, we have what it takes to get you back up and running.

 

Technical Support

Sometimes you just need someone to call.  Our telephone application support, diagnostic consultation and troubleshooting services are available to support your ongoing laboratory needs.

Download The Avantik Service Overview Brochure 

Download The Avantik Service Difference Brochure  

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